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Bliss Oasis Shipping Policy
At Bliss Oasis, we strive to ensure a smooth and positive shopping experience for our customers. This ‘Shipping Policy’ outlines the process and guidelines regarding the shipment of your beauty & skincare purchases from our website.
Shipping Process:
- Upon successful completion of your order and payment, our team will process your purchase promptly.
- We offer both standard and expedited shipping options to cater to your needs.
- Shipping costs are calculated at the checkout based on your total order and delivery location.
Estimated Delivery Times:
- While we provide estimated delivery times, please note that these are approximate and may vary depending on various factors, including your location and carrier services.
- We aim to dispatch orders swiftly, but Bliss Oasis cannot guarantee delivery dates.
- We are not liable for delays caused by carriers or unforeseen circumstances beyond our control.
Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email containing tracking information.
- You can use this tracking information to monitor the status and whereabouts of your package.
Damaged or Incorrect Items:
- In the event that you receive a damaged or incorrect item, please contact us immediately.
- We will collaborate with you to arrange either a replacement or a refund, at our expense, ensuring your satisfaction.
International Shipping:
- Currently, Bliss Oasis primarily ships within Australia.
- For international orders, additional customs duties, taxes, and fees may apply. Customers are responsible for these charges.
Disclaimer:
- While we strive to ensure timely and secure delivery, Bliss Oasis is not liable for any loss, damage, or delays incurred during transit.
- We recommend reviewing your shipping information carefully during checkout to avoid any potential delivery issues.
Contact Us:
If you have any questions or concerns regarding our Shipping Policy, please contact us at info@blissoasis.com.
